Frequently Asked Questions

When is the best time of year to do tree work?

Most tree work can be carried out all year round, however certain species are best worked on during certain seasons of the year. Contact us today as our tree specialists will be able to advise you on your individual needs.

Once you have finished your work, do you take away our trees and branches?

We certainly do. We value your home just as much as you do so we will always leave your premises in a better condition than when we started our work.

My neighbour's tree overhangs my property, what are my rights?

The law states that you are entitled to cut back branches from overhanging trees to the boundary line but does not allow you to trespass to achieve this. Common sense suggests the best course of action is to discuss the problem with the tree owner and come to an amicable agreement. It may be more beneficial for the tree to receive a crown lift or reduction as appose to cutting back just the offending branch(es) unbalancing the tree. It is recommended to carry out any tree works in accordance with good horticultural or arboriculture practice. Poor tree work can be counterproductive and is often potentially dangerous.

Is there a problem if my tree is close to my house?

Most definitely yes. This is the reason why you should only let tree work be carried out by experienced tree specialists like us. We carry out this type of intricate tree work regularly so contact us today to speak to one of our specialists.

What are my responsibilities as a tree owner?

If a tree is growing within the boundary of your property, you, as the owner have a responsibility to ensure it is maintained and is in a safe state. As a tree owner you have a responsibility that your tree does not cause damage or injury to others. In law this is dealt with under Common Law Duty – the duty of care.

What is a Tree Preservation Order?

It is an order made by the Council which in general makes it an offence to cut down, top, lop, uproot, wilfully damage or wilfully destroy a tree without the planning authority’s permission.

What is a Conservation Area?

A conservation area is “an area of special architectural or historic interest, the character or appearance of which it is desirable to preserve or enhance”. (Planning (Listed Buildings and Conservation Areas) Act 1990). Effectively all trees are protected within this area and the council require notification to carry out any tree work.

Can I get a quotation from you over the phone?

It is possible but unadvisable as every tree, stump and garden is different and has its own special features. Our pricing policy is based on a number of factors and also: the tree species, its location, its condition and in the most common instance, where the tree is situated in a rear garden, the access must be considered for the removal and disposal of the resulting debris. We also have to take into consideration any garden features which are in close proximity to the tree, such as sheds, greenhouses and fences, as it may be necessary to set up a rigging system to ensure there is no damage to these during the operation.

Have a Question?

If you are interested in any of the services which we provide or if you have a question for us to answer in relation to our tree services, then please do not hesitate to get in touch today and we will be happy to help you.

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